Business Continuity Plan
Brockhouse & Cooper Inc. has developed a Business Continuity Plan on how we
will respond to events that significantly disrupt our business. Since the
timing and impact of disasters and disruptions is unpredictable, we will
have to be flexible in responding to actual events as they occur. With that
in mind, we are providing you with this information on our Business
Continuity Plan.
Contacting Us - After a significant business disruption you should be able
to contact us as at 514 932-8948 or 1-877-932-7171 (or at
traders@brockhousecooper.com).
In the event that you cannot contact us in the usual manner, please refer to our
web site at www.brockhousecooper.com.
Our Business Continuity Plan - We plan to quickly recover and resume
business operations after a significant business disruption and respond by
safeguarding our employees and property, making a financial and operational
assessment, protecting the firm's books and records, and allowing our
customers to transact business. In short, our Business Continuity Plan is
designed to permit our firm to resume operations as quickly as possible,
given the scope and severity of the significant business disruption.
Our Business Continuity Plan addresses: data back up and recovery; all
mission critical systems; financial and operational assessments; alternative
communications with customers, employees, and regulators; alternate physical
location of employees; critical supplier, contractor, bank and counter-party
impact; and regulatory reporting.
Our US securities trading clearing firm, Pershing LLC, backs up our
important records in a geographically separate area. While every emergency
situation poses unique problems based on external factors, such as time of
day and the severity of the disruption, we have been advised by our US
securities trading clearing firm that its objective is to restore its own
operations and be able to complete existing transactions and accept new
transactions and payments within four (4) hours. Your orders and requests
for funds and securities could be delayed during this period.
Varying Disruptions - Significant business disruptions can vary in their
scope, such as only our firm, a single building housing our firm, the
business district where our firm is located, the city where we are located,
or the whole region. Within each of these areas, the severity of the
disruption can also vary from minimal to severe. In a disruption to our
firm or a building housing our firm, or a disruption affecting our business
district, we will transfer our operations to our local disaster recovery
site when needed and expect to recover and resume business within sixty (60)
minutes. In either situation, we plan to resume business, transfer
operations to our clearing firm only if absolutely necessary, and notify you
through our web site
(www.brockhousecooper.com)
or our customer emergency
number, (514 932-8948 or 1-877-932-7171) how to contact us. If the
significant business disruption is so severe that it prevents us from
remaining in business, we will assure our institutional customers prompt
access to their accounts.
For more information - If you have questions about our Business Continuity
Plan, you can contact us at
bcp@brockhousecooper.com.
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